Privacy Policy
Last Updated: [01/03/2026]
1. Introduction
Shree Prakash Enterprises Pvt. Ltd. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website, place an order, submit an inquiry, or otherwise interact with us.
We operate as a Pan-India retail and bulk supplier of food flavour products, including distribution of premium flavours manufactured by companies such as Keva Flavours.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the website.
2. Legal Identity of the Company
Shree Prakash Enterprises Pvt. Ltd. is a company incorporated under the Companies Act, India, having its registered office at:
Shop No 29, Balaji Tower, Plot No 32/36,
Near Sanpada Railway Station Road,
Sector 30A, Vashi, Navi Mumbai,
Maharashtra 400705, India
GST Registered Entity
Email: [email protected]
Phone: +91 8425849715
This Privacy Policy is governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Mumbai, Maharashtra.
3. Information We Collect
We collect different types of information to provide seamless retail and bulk purchasing services.
3.1 Personal Information
When you:
Create an account
Place an order
Submit a bulk inquiry
Subscribe to newsletters
Contact customer support
We may collect:
Full Name
Company Name (for bulk buyers)
Email Address
Mobile Number
Billing & Shipping Address
GST Number (if applicable)
Payment details (processed via secure payment gateways)
3.2 Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on website
Referral source
This helps us improve website performance and customer experience.
4. How We Use Your Information
We use collected information for legitimate business purposes, including:
4.1 Order Processing
Confirming and fulfilling orders
Generating invoices
Coordinating shipments through logistics partners
Processing payments
4.2 Customer Support
Responding to inquiries
Resolving complaints
Managing damaged/wrong product claims
4.3 Bulk & B2B Management
Providing custom quotations
Managing advance payments
Offering negotiated pricing
4.4 Communication
Order confirmations
Shipping updates
Important service announcements
Promotional emails (only if consented)
4.5 Legal & Compliance
GST invoicing compliance
Fraud prevention
Dispute resolution
We do not sell, rent, or trade your personal information to third parties.
5. Payment Information
We accept:
UPI
Credit/Debit Cards
Net Banking
Bank Transfers (for bulk orders)
All online payments are processed through secure third-party payment gateways. We do not store your full card details on our servers.
Bulk orders require advance payment as per our business policy.
6. Shipping & Logistics Data Sharing
To deliver your orders across India, we share necessary information such as:
Name
Address
Contact Number
with our authorized logistics partners.
We currently use logistics aggregation platforms like Shiprocket for Pan-India shipping.
Delivery timelines depend on courier partner performance and location.
We do not share any additional personal data beyond what is required for order fulfillment.
7. Cookies & Tracking Technologies
Our website uses cookies to:
Enhance browsing experience
Remember login sessions
Analyze traffic trends
Improve website functionality
You may disable cookies in your browser settings; however, certain website features may not function properly.
8. Data Retention Policy
We retain your information:
As long as your account remains active
As required for legal, tax, and GST compliance
For resolving disputes
For enforcing agreements
Once data is no longer required, we securely delete or anonymize it.
9. Data Security Measures
We implement reasonable technical and organizational safeguards to protect your information, including:
SSL encryption
Secure hosting environment
Limited internal access
Payment gateway encryption
Regular monitoring
However, no online system is 100% secure, and we cannot guarantee absolute data security.
10. Product Information Disclaimer
Our products are food flavouring agents intended for industrial, commercial, and culinary formulation use only.
They are:
Not meant for direct consumption
To be used in prescribed quantities
To be handled by responsible users
Customers are responsible for ensuring proper usage and regulatory compliance in their respective applications.
11. Illustrative Images & Product Representation
Product images displayed on the website are for illustrative purposes only. Actual packaging, labeling, and appearance may vary depending on batch, manufacturer updates, or regulatory changes.
We strive for accuracy but do not guarantee exact visual representation.
12. Pricing & Availability
All prices are subject to change without prior notice.
We reserve the right to:
Modify pricing
Discontinue products
Update specifications
Correct pricing errors
Such changes shall not affect confirmed orders unless mutually agreed.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
Users are encouraged to review third-party privacy policies separately.
14. Your Rights
Subject to applicable Indian laws, you may:
Request access to your data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Withdraw consent for marketing communication
Requests may be sent to:
📧 [email protected]
We will respond within a reasonable timeframe.
15. Children’s Privacy
Our products are intended for business entities, manufacturers, culinary professionals, and adult consumers.
We do not knowingly collect data from individuals under the age of 18.
16. Limitation of Liability
While we take appropriate steps to protect your data, Shree Prakash Enterprises Pvt. Ltd. shall not be liable for:
Unauthorized access beyond our reasonable control
Force majeure events
Cyber-attacks despite reasonable safeguards
Use of the website is at your own risk.
17. Policy Updates
We may update this Privacy Policy periodically to reflect:
Legal changes
Operational updates
Business expansion (including future international shipping)
Updated policies will be posted on this page with a revised “Last Updated” date.
Continued use of the website after updates constitutes acceptance of the revised policy.
18. Contact Us
For any privacy-related queries, please contact:
Shree Prakash Enterprises Pvt. Ltd.
Shop No 29, Balaji Tower, Plot No 32/36,
Near Sanpada Railway Station Road,
Sector 30A, Vashi, Navi Mumbai, Maharashtra 400705
📧 [email protected]
📞 +91 8425849715